Privacy Policy

At Thefabrics_salenig, we prioritize the privacy and security of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By accessing our platforms or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our services:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via trusted payment providers)

1.2 Non-Personal Information

We also collect non-personal information such as:

• Browser type and version
• Device type
• IP address
• Cookies and usage data (e.g., pages visited, time spent on the site)

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 To Provide Our Services

• Process and fulfill orders
• Communicate updates on order status
• Respond to inquiries and customer support requests

2.2 For Business Operations

• Improve our website and services
• Manage internal operations such as troubleshooting and data analysis

2.3 Marketing and Promotions

• Send promotional offers, updates, and new product announcements (you can opt-out at any time).

2.4 Legal and Compliance

• Detect and prevent fraudulent or illegal activities.

3. How We Protect Your Information

We implement strict security measures to protect your personal information, including:

• Secure Sockets Layer (SSL) encryption for online transactions.
• Restricted access to your data, limited to authorized personnel only.
• Regular monitoring and updates to safeguard against breaches.

Despite these measures, no system can guarantee 100% security. We encourage you to protect your login details and notify us immediately at 234(0)8065940267 if you suspect any unauthorized access.

4. Sharing Your Information

4.1 Third-Party Services

We may share your information with third-party service providers that assist us in delivering our services, such as:

• Payment processors
• Delivery and logistics partners

These third parties are bound by confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, comply with legal obligations, or respond to lawful requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze website traffic and user behavior

You can adjust your browser settings to refuse cookies. However, this may limit certain features of our website.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Update

You can access and update your details by contacting us directly at [email protected] or via phone at 234(0)8065940267.

6.2 Opt-Out

You can opt out of receiving promotional emails by following the unsubscribe link included in our emails or contacting us.

6.3 Data Deletion

You may request the deletion of your data by contacting us. Please note that some information may be retained for legal or business purposes.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

• Email: [email protected]
• Phone: 234(0)8065940267
• Location: Lagos, Nigeria

Thank you for trusting Thefabrics_salenig. Your privacy is our priority.