Terms and Condition

Welcome to Thefabrics_salenig! These Terms and Conditions govern your use of our services and your relationship with Thefabrics_salenig, Nigeria’s premier fabric consultancy specializing in haute couture and luxury fabrics. By accessing our platforms or purchasing from us, you agree to these Terms. Please read them carefully before proceeding.

1. Overview

Thefabrics_salenig provides a curated selection of premium fabrics, including handmade textiles, wedding fabrics, and occasion materials sourced from across the globe. Our goal is to empower fashion designers, brands, and individuals to create stunning collections with access to luxurious fabrics at competitive prices.

2. Eligibility to Use Services

To place orders or use our services, you must be at least 18 years old or have consent from a parent or legal guardian. By proceeding, you confirm that you meet this requirement.

3. Products and Services

3.1 Product Details
We pride ourselves on offering premium-quality fabrics. Due to the artisanal nature of some materials, slight variations in color, texture, or design may occur.

3.2 Custom Orders
For custom fabric orders, additional terms, timelines, and charges may apply. Custom orders are non-cancelable and non-refundable once confirmed.

3.3 Availability
All products are subject to availability. We reserve the right to limit quantities, substitute fabrics of equal value when necessary, or discontinue any item without prior notice.

4. Ordering and Payment

4.1 Order Process
Orders can be placed through our website, email, or social media platforms. It is your responsibility to provide accurate details during the ordering process.

4.2 Payment
Full payment is required at the time of purchase. We accept bank transfers and other payment methods as stated on our platforms. Prices are listed in Nigerian Naira (NGN) unless otherwise specified.

4.3 Order Confirmation
After payment, you will receive an order confirmation via email. This confirmation finalizes the agreement between you and Thefabrics_salenig.

5. Shipping and Delivery

5.1 Delivery Locations
We deliver nationwide in Nigeria and internationally to select destinations. Delivery fees and timelines depend on the shipping location and method.

5.2 Shipping Policy
Delivery timelines are estimates and may vary due to circumstances beyond our control, such as customs delays or logistical disruptions.

5.3 Risk of Loss
Responsibility for goods transfers to the buyer once the items are handed over to the courier. Please inspect your package upon delivery and report any issues immediately.

6. Returns and Refunds

6.1 Refund Policy
Refunds are only granted in cases of lost or damaged products. Requests for refunds must be made within 24 hours of delivery by emailing [email protected] with proof of purchase and clear evidence of the issue.

6.2 Return Eligibility
Returns are only accepted for items lost or damaged in transit. Fabrics altered, cut, or used after delivery are not eligible for returns or refunds.

6.3 Refund Process
Approved refunds will be processed within 7–14 business days via the original payment method.

7. Complaints and Support

We value customer satisfaction and strive to resolve all complaints promptly. For any complaints, please email [email protected] with details of your issue.

8. Intellectual Property

All content on Thefabrics_salenig platforms, including images, text, and designs, is the exclusive property of Thefabrics_salenig. Unauthorized reproduction, use, or distribution is strictly prohibited.

9. Limitation of Liability

Thefabrics_salenig is not liable for:

• Indirect, incidental, or consequential damages arising from product use.
• Misuse, alterations, or improper handling of fabrics after purchase.
• Delays caused by third-party logistics providers or external factors.

10. Privacy Policy

We are committed to safeguarding your personal information. Your details will only be used to process orders, communicate with you, and enhance our services. Please refer to our Privacy Policy for more information.

11. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes will be resolved exclusively by the courts of Nigeria.

12. Contact Us

For assistance or inquiries, please reach out to us:

• Refunds/Returns: [email protected]
• Complaints: [email protected]
• Phone: +234(0)8065940267

Thank you for choosing Thefabrics_salenig as your trusted fabric consultancy. We look forward to empowering your creative vision with our luxurious, high-quality fabrics.